 Recently StudioWTS has drawn up a partnership contract with HTCompany for the development of some modules of the CRM System : OPERATIVA.
We give you a little description of this application:
Operativa is composed by:
 Users Management
This applicative area allow you to manage your users: customers, suppliers, advisers and partners. In this area we found, among the others features, the "Newsletter Manager" that allow you to create email and sms marketing advertising.
Technical maintenance
This area of Operativa allow you to manage maintenance requests of your customer. You may also trace the elaboration of the maintenance application , and you can monitoring problem's solutions and trouble ticketing.
Contact management
It's the application area that allow you to manage multiple contacts with possible and effective customers. You can trace the history of their demands by an exclusively oriented approach to the customization of relations with customers.
Catalogue Management
It's the application area that allow you to manage your catalogue of products and services. You can update it in a few steps and you can integrate it in your web-site.
Orders Management
It's the application area that allow you to manage trade - orders, so you can monitor the effective situation of the relations trades with customers.
Sales Automation
With a successful sales process in place to create customers, it becomes vitally important to ensure
that those customers receive quality service and support. When the support department has the most
current customer data, and can instantly access what products or services customers use, it becomes
a simpler task to pinpoint service issues and resolve them.
Content Management
It's the application area that allow you to manage the your contents, such as your web-site's images or hypertext.
Document Management
It's the application area that allow you to manage all your documents. You can have them always online and you can trace the story of all their versions.
Reservation Management
By this application area you can manage shared company's assets: fleet, meeting room etc…
Operativa's main features are:
- Established Pricing
- Low-risk-level
- Focus on particular requirements
- Easy to integrate in with your business systems
- ASP Distribution
- Stand Alone Distribution (if it's required)
- Fast personalization
- Low costs
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